Effective Date: July 7, 2026
Calyx Living (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with us online.
By using this website, you acknowledge the practices described in this Privacy Policy.
Information We Collect
Information You Provide
We may collect personal information that you voluntarily provide when you:
- Request information about one of our communities
- Complete a contact form
- Schedule a tour
- Contact us by phone or email
- Submit an employment application
This information may include:
- Name
- Email address
- Telephone number
- Community of interest
- General comments or questions
- Employment-related information submitted as part of a job application
We do not intentionally request medical records, diagnoses, insurance information, or other protected health information through our website.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General geographic region
- Interactions with our website
This information helps us improve our website and better understand how visitors use our services.
Cookies and Similar Technologies
Our website uses cookies and similar technologies to:
- Operate and secure the website
- Remember user preferences
- Measure website performance
- Understand visitor behavior
- Measure advertising effectiveness
You may manage your cookie preferences through your browser settings or any cookie preference tools made available on our website.
Analytics and Advertising
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information such as pages viewed, session duration, and general location information. This information helps us improve our website and better serve prospective residents and their families.
We also use Google Ads Conversion Tracking to measure the effectiveness of our advertising campaigns. Conversion tracking helps us understand when visitors complete actions such as submitting an inquiry form after interacting with one of our advertisements.
Google Maps
Our website may include embedded Google Maps to help visitors locate our communities. Google may collect certain information when these maps are viewed or interacted with. Your use of embedded Google Maps is subject to Google’s applicable terms and privacy practices.
Employment Applications
If you apply for employment through our website, we may collect information necessary to evaluate your qualifications for employment.
Applicant information is used solely for employment-related purposes unless otherwise permitted or required by law.
How We Use Information
We may use the information we collect to:
- Respond to inquiries
- Schedule tours
- Provide requested information
- Improve our website and services
- Monitor website performance
- Measure advertising effectiveness
- Evaluate employment applications
- Comply with legal obligations
- Protect the security of our website
Sharing Information
We do not sell your personal information.
We may share information with trusted service providers who assist us in operating our website or conducting our business. These providers are authorized to use personal information only as necessary to perform services on our behalf.
We may also disclose information when required by law or when necessary to protect our rights, users, employees, or property.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Privacy Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
You may request access to, correction of, or deletion of personal information that we maintain about you, subject to applicable legal requirements.
You may also choose to disable certain cookies through your browser settings or cookie preference tools where available.
California Privacy Rights
If you are a California resident, you may have certain rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), subject to applicable law.
These rights may include:
- Requesting access to personal information
- Requesting correction of inaccurate personal information
- Requesting deletion of personal information
- Requesting information regarding categories of personal information collected and disclosed
- Exercising applicable rights without discrimination
Calyx Living does not sell personal information as those terms are defined under applicable California law.
California residents wishing to exercise applicable privacy rights may contact us using the information below.
Children’s Privacy
This website is intended for adults seeking information about senior living services and employment opportunities.
It is not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
We encourage visitors to review the privacy policies of any third-party websites they visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.
The updated version will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact:
Calyx Living
Email: IT@carillonassistedliving.com